/ Case Study

Reengineering data management to drive business results

A consumer services company based out of California was struggling with multiple challenges that stemmed from unmanaged enterprise data.

Restructuring the core to build better IT infrastructure

A leading financial advisory firm, with over $615 billion in advisory & brokerage assets, was plagued with challenges resulting from legacy infrastructure, which in turn was adversely affecting their product and service delivery.

Improving customer experience with better service delivery

An American multinational technology conglomerate needed a comprehensive incident management system to streamline day-to-day operations.

Healthcare firm boosts customer base with ServiceNow

A $60-billion consumer healthcare firm overcame the challenges of aging technology, evolving applications and increased data integrity requirements with an automation-based solution.

Building a blueprint for IT change & innovation

A Boston-based bank, with $57.5 billion in deposits, 650 retail offices, and over 2000 ATMs, lacked the technical resources to assess the interactions between technology and stakeholders within their IT environment.

Auditing giant enhances service support

A global auditing firm looked to boost the efficiency of their support services via an outsourced solution.